1. What are the payment options available?
We accept Trade Assurance, Credit Cards, Bank Transfers (T/T), Western Union, and L/C.
2. What is the standard lead time for orders?
Ready stock items are processed within 24 hours. OEM orders typically require 2-7 working days.
3. How do you ensure product safety before delivery?
We provide a special one-to-one inspection service for every unit before arranging delivery.
4. Is there support for learning how to use the device?
Yes, we provide video tutorials covering installation, operation, and maintenance, as well as real-time online video training.
5. What is the warranty period for this suction device?
The warranty ranges from 12 to 60 months depending on the specific terms, with an 8-hour response time for after-sales inquiries.
6. What is the liquid capacity of the jars?
The device is equipped with two jars, each having a capacity of 2500ml, providing a total of 5000ml reservoir volume.